Guide to getting help from Volunteers of America Texas
Volunteers of America Texas (VOA Texas) has been operating in the state for more than 130 years. It is a faith-based nonprofit that generally serves more than 10,000 people each year across more than 30 urban and rural communities statewide. VOA Texas is not primarily an emergency assistance provider in the way a food pantry or rent relief fund is. Its programs, with a plain-English guide to them below, are longer-term and more intensive — housing people, helping people in and out of the justice system, treating addiction, and providing job and financial training.
If you or someone you know is in one of these situations, knowing what VOA Texas does can open a door that most people don't know exists. The organization's administrative office is at 300 East Midway Drive, Euless, TX 76039, and its main phone number is (817) 529-7300. Its website is https://www.voatx.org/ where a service locator lets you search by zip code and program type to find the nearest applicable location.
Affordable and supportive housing
VOA Texas is one of the largest nonprofit providers of affordable housing in the state, with more than 40 housing communities spread across Texas. The organization focuses on permanent, supportive housing for seniors, working-poor families, and individuals with intellectual and developmental disabilities — populations that face the greatest barriers to finding stable rental housing in the private market.
The Permanent Supportive Housing (PSH) Program, funded by the Department of Housing and Urban Development, helps people find and maintain stable housing while also connecting them with services aimed at improving self-sufficiency and quality of life. It serves individuals who might otherwise cycle through homelessness without long-term support.
Home Improvement and Preservation Program: help for homeowners
Low- and moderate-income homeowners in the Dallas area may qualify for the Home Improvement and Preservation Program (HIPP), which offers a forgivable loan to cover necessary major repairs. Qualifying repairs include HVAC, electrical, and plumbing systems, exterior cladding, roofing, and accessibility modifications. Because the loan is forgivable rather than conventional, eligible homeowners who stay in their home do not have to repay it.
To apply, you will generally need a completed application form, a driver's license or state ID, Social security cards for all household members (or permanent resident cards), and your property deed. For information on current availability and to begin an application, contact [email protected] or call 682-274-3239.
Re-entry: help for people leaving jail or prison
Texas has one of the largest incarcerated populations in the country, and the barriers that returning citizens face — in finding housing, employment, and credit — are among the most significant of any group VOA Texas serves. The organization runs several distinct re-entry programs across the state, each addressing a different population or stage of the transition.
The Hutchins Residential Re-entry Center and the Fort Worth Residential Re-entry Center are halfway house settings where individuals work with staff on life skills, addiction recovery, employment, and building a network of support before and after release. These centers serve people coming out of the federal system.
The Dallas Pathways Career Re-entry Program focuses specifically on employment barriers — low job skills, educational gaps, and limited vocational history — and provides job skills training and workforce support to help reduce the likelihood of reoffending.
Resolana is designed specifically for women in the Dallas County Jail. It delivers an intensive, gender-specific series of classes while participants are still in custody, and provides ongoing support after release.
The MINT Program — Mothers and Infants Nurturing Together — addresses a situation that is both common and largely invisible in public discussion: pregnant women in the re-entry system. Located at VOA Texas's Avenue J facility in Fort Worth, MINT allows mothers who are pregnant during incarceration to receive specialized care and support, keeping families together during one of the most critical transitions a woman can face. For mothers navigating re-entry while expecting, this program is one of the few resources in Texas designed specifically for them.
The Fresh Start Re-entry Program serves formerly incarcerated people in the Houston area, helping them get the training they need to access stable employment.
For information on any re-entry program, visit voatx.org or contact the main office at (817) 529-7300. We also have another page on financial help from re-entry programs.
Recovery and addiction treatment
VOA Texas runs recovery and addiction treatment programs in the Dallas/Fort Worth metro, Houston, and Conroe. These programs treat not just the addiction itself but the surrounding issues — poverty, homelessness, and trauma — that both contribute to and result from chemical dependency.
Services include specialized treatment for opioid addiction, programs for pregnant women and women with children, parenting classes, job preparation and training, financial support, housing placement, and treatment for domestic abuse and trauma. Conroe and Houston locations also serve Montgomery County residents.
To get help, contact the program locations directly. In Dallas/Fort Worth: 4700 S. Riverside Drive, Fort Worth, TX 76119, (817) 534-3432. In the Houston area: 731 W. Davis Road, Conroe, TX (936) 788-2660, or Yale Street, Houston, TX (832) 240-1587.
Financial Opportunity Centers: employment, coaching, and benefits
The Financial Opportunity Center (FOC) operates at three locations and offers what many job training programs do not: a bundled approach that addresses employment, financial health, and access to public benefits at the same time, rather than treating each as a separate problem.
At an FOC, participants receive one-on-one employment coaching including resume help, mock interviews, job placement assistance, and job retention support. They also receive financial literacy workshops and individual financial coaching, along with access to savings and credit-building products through partner banks and credit unions. In parallel, benefits counselors screen participants for public benefits they may qualify for and help with applications — connecting people to food, clothing, and other community resources that can stabilize a household while someone is building toward employment.
Target industries for job training include healthcare, logistics, manufacturing, construction, transportation, and information technology. The Houston center is supported by LISC and the United Way THRIVE collaboration; the Montgomery County centers are funded through the Montgomery County United Way.
The three locations are in Houston's Independence Heights neighborhood (4808 Yale Street, Houston, TX 77018; 713-460-0781), in Conroe (731 W. Davis, Conroe, TX 77301; 281-210-0950), and in The Woodlands (1600 Lake Front Circle, The Woodlands, TX 77380; 281-210-0950). Applications and a program overview video are available at voatx.org.
Veterans services
VOA Texas operates two distinct programs for veterans, serving different needs in different parts of the state.
The Homeless Veterans Reintegration Program (HVRP) in Dallas/Fort Worth provides a structured path back to stable housing and employment for veterans who are homeless or at risk. Services include case management, help accessing VA benefits, career counseling, job readiness workshops, job placement, vocational training, and access to a computer resource center. The Fort Worth office is at 2401 Scott Ave., Ste. 200, Fort Worth, TX 76103, and can be reached at (817) 369-8857.
In Houston, the Veterans' Home Repair Program helps veterans with needed repairs to their homes — a practical form of support that keeps older or disabled veterans in stable housing without the cost burden of contractor repairs. This program is available through the Houston office at 4808 Yale Street, Houston, TX 77018, (713) 460-0781.
Intellectual and Developmental Disabilities (IDD) services
VOA Texas provides a range of services for adults with intellectual and developmental disabilities, oriented around helping people live as independently as possible in their communities and, where possible, in their own homes rather than institutional settings.
Residential housing with on-site professional support is available at communities in both the Dallas/Fort Worth and Houston areas. The organization also provides Home and Community-Based Services — coordinating adaptive skills training and socialization support for individuals living in home settings. Life Enrichment Centers, located in Houston and Plano, offer structured programming and engaging daily activities for adults across a range of functioning abilities.
For IDD services, call (817) 529-7300 or visit voatx.org to reach the appropriate program for your area.
Community Health Workers
VOA Texas also connects eligible individuals with Community Health Workers who help people navigate health care systems, connect with appropriate benefits, and address social determinants of health — including housing instability, food access, and other challenges that affect long-term wellbeing.
How to get started
The best starting point for anyone seeking VOA Texas services is the service locator at voatx.org, where you can search by zip code and type of need. The main administrative office in Euless can be reached at (817) 529-7300 or by email at [email protected]. Many programs have their own intake processes and locations, so visiting the website first to identify the right program and contact for your situation will save time.
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