How Clark County's Family Resource Center system works and helps struggling people.
Nevada's Family Resource Centers (FRCs) are state-funded nonprofit organizations that provide case management, emergency assistance, and referrals for individuals and families in need. In Clark County, the FRC network covers the entire county — from the Las Vegas metro to the rural north and south — but it does so through different organizations serving different geographic areas. Which agency you should contact depends on your zip code.
This is the most important thing to understand before calling: there is no single "Clark County FRC" office. The state contracts with separate nonprofits to serve each region, and reaching the wrong agency will result in a referral elsewhere. Knowing your zip code and which organization serves it will get you to the right place faster.
The Nevada Department of Human Services maintains the official FRC directory at https://www.dhs.nv.gov/Programs/gmu/family-resource-center/frc-directory/ under Programs → Family Resource Center. That directory is the authoritative source for zip code assignments if yours is not listed below.
Las Vegas North and West — Olive Crest
Olive Crest serves two service areas: Las Vegas North and Las Vegas West. Together these cover a large swath of the metro including zip codes in the northwest and west-central parts of the valley.
Las Vegas North zip codes generally include 89030, 89031, 89032, 89033, 89036, 89081, 89084, 89085, 89086, 89087, 89108, 89130, 89131, 89143, 89149, and 89191.
Las Vegas West zip codes generally include 89103, 89113, 89117, 89118, 89124, 89128, 89129, 89134, 89135, 89138, 89139, 89141, 89144, 89145, 89146, 89147, 89148, 89166, 89178, and 89179.
Olive Crest has been working with children and families in Clark County since 1997. As an FRC, it provides tangible resources and support to help stabilize families facing crisis. Services include connections to food assistance, emergency financial support, application help for benefits, and case coordination. Olive Crest also operates family-strengthening programs focused on preventing child abuse and neglect — Clark County often records more than 20 to 30,000 child abuse and neglect reports per year, a figure that reflects the depth of family instability in the region that the FRC network was designed to address.
Contact Olive Crest at 702-685-3459 or visit https://www.olivecrest.org/nevada/. The office address is 4285 North Rancho Drive, Suite 160, Las Vegas, NV 89130.
Las Vegas East and Central — East Valley Family Services
East Valley Family Services operates the FRC for the east and central parts of Las Vegas, including zip codes such as 89101, 89102, 89104, 89106, 89107, 89109, 89110, 89115, 89119, 89120, 89121, 89142, 89156, and 89169.
East Valley's FRC offers food assistance on a per-household basis, emergency utility assistance to help keep essential services connected, as well as transportation assistance. They also offer help obtaining identification documents, job referrals, and application assistance for financial aid and housing programs. Case managers work with families through a family assessment process to identify specific challenges and connect them with relevant resources.
One practical note: East Valley sees clients by appointment only. Walk-ins are generally not accommodated. Call ahead to schedule before making the trip. You will generally need a valid Nevada ID, proof of residency, and proof of income when you come in.
Contact East Valley Family Services at 702-631-7098 or visit https://eastvalleyfamilyservices.org/. The office is at 3930 E. Patrick Lane, Las Vegas, NV 89120.
Las Vegas South and Henderson — HopeLink of Southern Nevada
HopeLink of Southern Nevada serves the Las Vegas South and Henderson areas, including zip codes such as 89002, 89005, 89011, 89012, 89014, 89015, 89044, 89052, 89074, 89122, 89123, and 89183. HopeLink also provides FRC services to rural southern Clark County, covering the Jean, Laughlin, and Searchlight areas.
HopeLink's FRC work includes case management and connections to essential resources, but HopeLink as an organization also runs several programs directly relevant to people in housing or financial crisis: a deposit, rent, and utilities assistance program; a rapid rehousing program; a homelessness prevention program; and a CareerLink employment program for those working toward job stability. A Hope4Seniors program provides targeted support for older adults.
HopeLink extends its reach beyond its Henderson office through staffed outreach sites across Las Vegas, North Las Vegas, and Henderson, partnering with local organizations to serve people who face transportation or technology barriers. If you cannot easily travel to Westminster Way, it is worth asking when you call whether an outreach site is available closer to you.
Contact HopeLink at 702-566-0576 or visit https://link2hope.org/. The main office is at 178 Westminster Way, Henderson, NV 89015.
Bunkerville and Mesquite — Salvation Army
Rural northern Clark County — including Bunkerville, Mesquite, and surrounding communities (zip codes 89007, 89024, and 89027) — is served through the Salvation Army in Mesquite. Contact them at 702-345-5116. The office is at 355 West Mesquite Boulevard, Suite B-50, Mesquite, NV 89027. Visit https://mesquite.salvationarmy.org/ for more information.
Logandale, Moapa Valley, and Overton — Cappalappa Family Resource Center
The Cappalappa Family Resource Center has served the Moapa Valley since 1999 and functions as the primary "one-stop shop" for social services in one of Clark County's most geographically isolated communities. For families in Overton, Logandale, and Moapa — roughly an hour's drive north of Las Vegas — this is the local anchor for family support that would otherwise require a long commute to the city.
Cappalappa provides services similar to the urban FRCs: case management, referrals, assistance connecting to programs, and community education. The center also accepts donated goods in good condition, making it a resource for both receiving and contributing to the community.
Contact Cappalappa at 702-397-6400 or visit https://mvcfrc.org/. The office is at 189 North Moapa Valley Boulevard, Overton, NV 89040.
What Family Resource Centers can generally help with
Regardless of which FRC serves your area, the programs available through the network generally include some combination of the following: food assistance and pantry access, emergency help with utility bills, transportation assistance for employment or appointments, and help applying for government benefits including SNAP. The FRC generally offer assistance obtaining identification documents, job referrals and employment support, case management with a dedicated case worker, and referrals to housing and shelter programs. Specific availability varies by agency and by current funding, so calling ahead to confirm what is available before visiting is always advisable.
The FRC network does not provide unlimited cash assistance. What it offers is a knowledgeable case manager who knows what resources exist locally and can help you navigate them — including programs the FRC does not fund itself.
If you are unsure which FRC serves your zip code
Call 211 — Nevada's statewide social services helpline — and tell them your zip code and what kind of help you need. Operators can confirm which FRC serves your area and connect you with other local resources as well.
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